Unlocking Faith In The Workplace Through Small Breakthroughs With Jeff Dorman

Hello. Welcome to another episode of Unlocked. I am Scott. Today, I am joining you from a remote location.

That's what my background's all about. Don't worry, you'll see my pictures again next week. But today, I've got a special guest. He is a fellow GiANT consultant with me, and his name is Jeff Dorman.

Now, difference between me and Jeff, is that Jeff has been with GiANT for a long time. He is one of the OGs, as we call him, and I'm super excited to have him on the show today.

Jeff just came out with a book, a new book called Breakthrough. It is a companion piece to something we call Sherpa training, inside the GiANT community.

We'll introduce what Sherpa training is. Actually, it's being rebranded now, to be altitude training. So, you'll see the word altitude training in the future, as you look for that.

We're going to talk a little bit about that and what this companion piece does, in support of the Sherpa training idea or the altitude training idea.

First of all, Jeff has been in this world for three decades, two decades as a pastor. So, I would say that, he wasn't doing leadership development, but he was doing people development. He was helping unlock the potential people, as a pastor for two decades.

Now, for 10 years with the GiANT world, he has been unlocking that with leaders and organizations.

He teaches a lot about self-awareness, supportive relationships, dynamic faith and healthy systems, and creating those inside of a workplace, this faith based workplace and how we can use that to not just...

It doesn't have to be separation all the time. Right? They can be one and the same, be respectful of others as well and their faith-based systems.

But how do we implement our belief system, as Christians, into the workplace? Jeff brings that to the table here, with this new book and the thoughts that he has.

We're also going to talk about emotional intelligence and a bunch of other stuff that's really, really fun. You're going to get a little bit of insight into the GiANT world. I am excited to have Jeff on the show. Let's go.

Jeff Dorman, my fellow GiANT colleague, how are you today, sir?

Jeff Dorman:

Just fine. Thank you. Good to see you, Scott.

Skot Waldron:

Good to see you, too. I'm excited about this. This is, surprisingly, the first interview I've done with a GiANT colleague of mine. So congratulations, Jeff. You are the first. Don't mess it up, Jeff-

JEFF DORMAN:

Okay, thanks.

SKOT WALDRON:

... for everybody else. No, it's going to be awesome. I'm excited because you just came out with a new book. I've interviewed a lot of authors on the show, but your book, I have not interviewed anyone that has done anything like this. So first of all, tell us about what caused you to want to write this book in the first place.

JEFF DORMAN:

Maybe we need to lay a little foundation and talk a little bit about one of GiANT's products, which is building Invincible teams through something called Sherpa training.

What it is, it's a 51 week long experience. A lot of it is online. There are videos to watch. There are exercises to do. There are worksheets to print off.

I took, at one point, about 125 people in a company, through this program. I saw how it changes people's lives. I saw how it changes the workplace and how they treat one another differently, how they learn to understand each other, how they make better decisions, how they learn to bring out the best in each other.

But then, I also heard the stories of people coming back and saying, "My wife wants to know what we're doing because. She said I'm being a lot better husband and father at home, than I was six months ago."

I just love hearing those stories. And having been myself and my career path, a pastor for over 20 years, I wanted to find out, okay, how could this incredible training program that's being used in businesses all over the world, impact Christian organizations like Christian University, maybe even churches, groups of pastors, whatever?

As I was networking with those kinds of groups, they kept saying, "Yeah, it sounds interesting, but we're really a Christian organization. That doesn't present itself as a Christian product."

So, what I did is I said, "Okay. I'll build a bridge." I wrote a book called Breakthrough: Unlock Your Potential.

It's basically two devotionals, with scripture devotional thought and prayer for each one of the 51 sessions. So I wrote 102 devotionals and some study questions for each chapter. It's something that groups of people could use, in going through the Sherpa training together.

SKOT WALDRON:

Very good, the Sherpa training, I agree. Sherpa training has been super impactful. It was impactful for me when I was initially going through it. As I've gone through it with my clients, it's been amazing.

I never thought about an additional companion piece like this, to just power it up a level and put that Christian faith angle to it, which is really powerful. So, I love the idea that you built this bridge.

You're hitting this wall with these Christian organizations because they could use it just like everybody else, but there was this concern. You thought, "Hmm, what can I do to solve this problem? I will create a companion piece to this." That's brilliant. I love that, the problem solving in action. Well done, Jeff. That's really, really smart.

As you go through each module, you have this companion piece that helps add this Christian angle to it. What's been the experience so far, with the people that you've used this with? You told me that you had a pilot program that you were running people through. Tell me about that experience.

JEFF DORMAN:

Yeah. I recruited 12 people to go through Sherpa training, and told them that I wanted to write devotionals to go with it and wanted to send out the devotionals to them each week and be able to get some feedback from...

I didn't want to write this in a vacuum or in my man cave or something. So, I started the group through.

I will be honest. I got through about 25 to 30 sessions, and I was just getting tired of the writing process, of cranking things out every week. And I was juggling other things in life.

So, I said to the group, "I'm thinking about three options. I'm thinking about, maybe this is enough and I'll just be done. I'm thinking about, maybe this should be volume one. And later on, I'll write volume two for the rest of the Sherpa program. I'm thinking about just abandoning the whole process."

They just said, "No, no. You got to continue. This is going great. We love it. It's helping us to grow in our walk with God and helping us in our discipleship, as well as helping us have practical ways to live out our faith, at work and in our family and in the community."

SKOT WALDRON:

That's awesome. So you had this experience where you're just trying to go, well, I don't know. And for those in the 5 Voices community, the connector, creative pioneer in you, was kind of like, "Oh, the shiny object-like thing. I was really excited about this idea. Now, I really want to go to something else, that's really exciting."

But people were like, "No, stay with it, Jeff. Stay with it, Jeff," and so you did. You came through. You finished the project and people got a huge impact out of it, I'm assuming. Right?

JEFF DORMAN:

I'm praying that, that's the case. Yes.

SKOT WALDRON:

What were some of the things you were hearing from people, afterwards? I mean, you said that it's helped them in their ministry. It's helped them in building their faith and whatnot.

But in conjunction, because understanding the impact of Sherpa training is one thing, but that extra element of faith on top of that, what was the impact that you were hearing was happening?

JEFF DORMAN:

Well, let's go back to sort of a larger movement in the country, right now, which has to do with, how do you live out your faith at work movement?

Many people are really asking the question, how do you connect Sunday morning with Monday morning? Because we live in a society that is so compartmentalized that many people have lived, maybe their whole life, with this idea that, okay, this is my church or my faith part of life. This is my family part of life. This is my work part of life and it, and never the twain shall meet, except their three things I just said.

What happens is, when they're using the devotionals plus, this incredible Sherpa training, is that it's helping make connections with them. That when I fight for the highest possible good in the life of another person, I'm actually learning to love them like Jesus said to love them. Or I'm learning how to serve them. I can become a servant leader at work. Not a leader who's a dominator, but someone who actually liberates others.

SKOT WALDRON:

That's really important. I think that there is a lot of tie-in to what you're saying, as far as, we don't have to live in this compartmentalized world.

Your efforts, and correct me if I'm wrong, of this book, is to make that more of a seamless thing, to integrate the two. It doesn't have to be just this or just this. It can be this and.

JEFF DORMAN:

Well, and it's a real integration piece for me, too. Because having spent 20 years of my life trying to help people live out the Christian life, wherever they go and whatever they do, and then I've now spent 10 years as a business consultant, and to put those two things together was a real integration of my life, as well.

SKOT WALDRON:

Tell me about that. That's interesting. So 20 years as a pastor, wrote numerous sermons and preached the word. And then you come into the consulting business, where you're teaching leaders in executive coaching and team communication and building cultures inside of organizations. I assume not all Christian organizations, but all types of-

JEFF DORMAN:

Most not. Most of them are not.

SKOT WALDRON:

Okay. So tell me about the similarities and the differences between the two, preaching the sermons... This wasn't something we [crosstalk 00:12:15] before, Jeff. I'm throwing this at you.

JEFF DORMAN:

I love it. Go for it.

SKOT WALDRON:

Yeah. Yeah. Yeah. So just that idea of sermons, to now, consultant. What's the similarities or the differences there?

JEFF DORMAN:

I think the biggest difference is, you can preach a sermon for 25 minutes and most people have forgotten it by the time they get to the parking lot.

But when I walk into a company, and if I'm working with their employees 24 times a year, every other week for a year, I'm seeing these same people over and over.

We're actually building into this, the challenge, the accountability, the support, the encouragement. We're building a group of people that are holding each other accountable and pushing each other forward and higher.

I'm actually seeing the results, far better, through this ongoing training. Which is why one of the things that I encouraged of course, as a pastor, was the small groups in the congregation. So, people were actually talking to each other about what's going on in their life and how the Bible and God impacts their daily learning opportunity, we could call it. So, those two things, that's where a similarity is for me, working with small groups of people on an ongoing basis.

SKOT WALDRON:

Having that impact, because I believe that you had an impact as a pastor. I believe that you have an impact now, as a consultant. That impact on people, is really that essence of something you've lived out this entire professional journey that you've been on.

JEFF DORMAN:

Yes. Yes.

SKOT WALDRON:

Let's talk a little bit about this whole idea of emotional intelligence.

JEFF DORMAN:

Okay.

SKOT WALDRON:

Let's pivot a little bit. We talk a lot about that in the GiANT world. I think in the professional world, it's becoming more of a buzzword, emotional intelligence.

There's a lot of people that'll say, there's a lot of people that lack emotional intelligence in our organization. And I think it's an easy way to say, this person has no idea of the impact, the negative impact they have on me and everybody else around them.

Talk about that a little bit, the idea of emotional intelligence and why would we benefit from that in our workplaces and our community?

JEFF DORMAN:

Yeah. GiANT, interestingly enough, has kind of split emotional intelligence into two of its pieces. One is learning to understand yourself better.

Every single one of us has blind spots. We have things that we do, that we say, that we think, that that hinder us and sometimes harm those around us.

We don't notice. That's why it's a blind spot. We don't see it.

One of the things that happens is, when you know yourself better and when it's revealed to you, okay, this is what I need to be working on next for my good and for the good of everyone around me., and it's pointed out in a, in a positive, loving way, so to speak or a way where people are encouraging each other, we learn to discover more about ourselves. That's the first step toward a journey of growth.

The second part is learning to understand other people. Just because that person doesn't think like I do, doesn't mean one of us is right and one of us is wrong.

Perhaps, for me as a connector, perhaps I'm the one that gets excited about all kinds of things. I want to try new things. I want to move things forward.

There's a guardian sitting across the table, that's asking really tough questions, that make me feel like I'm being strip searched in public. But if I can learn to say, "Okay. These are important questions, because they're going to give us a more solid product when we get through this process together."

If I can invite the best out of each of the voices at the table, instead of trying to shut everybody else down and force them to listen to me, like a pioneer might, then we can make the best decisions. We can come up with the best plans, the best process and the best product for our customers.

SKOT WALDRON:

Right on. I think that, as we learn to move from critique to being curious, there's an interesting transition there. Right? Because it's really easy for us to critique and to say, "Hey, what's your problem? Why are you strip searching me in public?," figuratively speaking.

Hopefully they're not doing that, but why are you ripping into me on these questions? I don't know all the details right now. Why don't you just trust me? Just trust me, it'll work out, which is the worst thing you can probably say to a guardian.

JEFF DORMAN:

Yes.

SKOT WALDRON:

But learning to be curious about that, one phase of that is, "Hey, I'm curious. You seem really intense right now. Is there something driving that? I can help you get some answers to these questions, but I also notice some intensity under that."

Or maybe they're just asking a lot of questions. But it's not, hey, they're pouring cold water all over my ideas all the time. It's really about, huh and not taking it so personal. What's the thing that I can be curious about in this situation, as opposed to just [crosstalk 00:17:50]?

JEFF DORMAN:

That's huge. That's huge in every area of life. To be able to avoid being defensive, avoid reacting, and to just stop for a moment and ask that question. What is their valid point here, perhaps? Maybe it's uncomfortable for me, but is there a kernel of truth in something that they're saying?

The second thing is, where are they coming from? What in their world, what in their perspective causes them, perhaps, to be so fired up about whatever it is that they're saying at this moment? How can we, again, build a bridge to understand each other, rather than just cutting each other off and walking away?

SKOT WALDRON:

Because that is the opposite of collaboration. Right?

JEFF DORMAN:

There is.

SKOT WALDRON:

We all want collaborative workforces. We want to invite collaboration because it helps us get other viewpoints. But as soon as we get collaboration that makes us uncomfortable, we're like, we don't want that. Right?

I don't want that collaboration. I want the collaboration where you agree with what I have to say, not tell me why it's not going to work.

JEFF DORMAN:

Right. Right.

SKOT WALDRON:

There's some definite issues there. So, emotional intelligence is this big picture, you say it's self first, then others. Right? That progression.

JEFF DORMAN:

Both. Absolutely.

SKOT WALDRON:

Let me ask you this. This is a little bit of a discovery thing. Why can't we start with others first and then move into ourselves?

JEFF DORMAN:

Well, probably because I think about it this way. We all have a set of tendencies. I've divided them into thirds. Now, I realize it's going to be different recipes for every human being. But all of us have, probably a third of our tendencies, that are the things that have made us successful and made us who we are and what we've been able to accomplish.

There's probably a third of our tendencies that I call benign. They're not really hurting anything. They're not really helping anything.

There may be another third of our tendencies that you could say, they're cancerous. They're causing problems, either for ourselves or for those around us, and we don't see that.

That's why, if you can start with yourself and say, "Okay. How can I know myself to lead myself better? How can I take this third of my tendencies that are causing problems and give it some radiation treatment or chemotherapy or something, figuratively, and get rid of some of those things that are holding me back in life and ultimately, holding my team back or my organization?", that's where this idea of an emotional intelligence can start with yourself, rather than being some kind of jerk that thinks I'm going to go out and fix everybody else because I'm fine. I'm okay. You're a jerk.

No, no, that's not the way to do it. We start with that sense of humble leadership and that sense of, I need to learn and grow. I'm not perfect. You're not perfect. Let's learn how to live together, to build each other up and to be in a better place a year from now, than we are today.

SKOT WALDRON:

Secure, confident, and humble. Right, Jeff?

JEFF DORMAN:

I like that.

SKOT WALDRON:

It all stems from that idea. That other person may be a jerk, so let's not give them the-

JEFF DORMAN:

Well, we all may be at times.

SKOT WALDRON:

Yeah. Well, that is true. Well, not me.

JEFF DORMAN:

Well, not you, Scott. No, no, no.

SKOT WALDRON:

Not me. Not me, of course.

JEFF DORMAN:

Everybody but you.

SKOT WALDRON:

Everybody but me.

JEFF DORMAN:

I think it's an interesting thought though, that having... I've been connected with GiANT for nearly a decade now. The interesting thing is, a lot of what we do is about improving emotional intelligence and improving communication, but we've never marketed it that way.

I don't know if it's because businesses... I'm just curious about that, because it's really what we're all about. And yet, sometimes people don't know. I think businesses don't know that, that's what they need at times.

So, we can talk to them and say, "We're going to raise the level of leadership. We're going to improve your managers. We're going to do all these things." They go, "Okay. I can understand that." Maybe they're the voices that also need a little increase in emotional intelligence. It happens, if they get into the program.

SKOT WALDRON:

That's right. There's different angles in psychology, in the marketing world, that people tend to buy transformation. Right?

JEFF DORMAN:

Yes.

SKOT WALDRON:

They buy that transformation process.

JEFF DORMAN:

What am I going to get out of it?

SKOT WALDRON:

Right, and that viewpoint of what could be. Everything you're talking about here is unlocking the potential of what we have inside of us.

So, those things holding us back, that cancerous third is holding us back. That is caging us. Right? That's putting us into a cage.

And as soon as we become free, we are then unlocked. Which is why you see on the Unlocked logo for my show, are birds. Right? Birds flying off, being free, flowing into finally being able to just do what they need to do.

That's really, really important, as we talk about ourselves. But then, being able to unlock the potential of other people, is where it just gets amplified.

JEFF DORMAN:

It sure does.

SKOT WALDRON:

It does take in us, to understand ourselves first, to be able to do that for others.

JEFF DORMAN:

When you talk about letting those birds free and out of that cage and how we are caged too, it just reminds me of the old phrase, fully human and fully alive.

That's what liberation does. That's what setting people free does. That's what raising their emotional intelligence and their people skills and their communication skills... it helps them be fully human and fully alive, and it takes their success to another whole level.

SKOT WALDRON:

Can you tell me about Christian Employee Resource Groups? I am going to be completely honest. I don't really know anything about that, Jeff. Please educate me. Educate the others out there, that don't really understand what that is, inside large corporations and how what you're doing can play a role in that.

JEFF DORMAN:

I'll just give a snippet here. Last week, I spoke to a group of 40 people at Boston Scientific, here in the Twin Cities.

It was on Zoom because they were scattered all over their homes, where they're working, many of them.

The Christian Employee Resource Groups are groups that are in any kind of a business, any kind of secular or a non-secular organization. They are the kind of thing that says, okay, what are the needs of our people? How can we help meet those needs?

It's amazing, how many companies are hiring corporate chaplains, in today's world. That's something that would be connected to this idea of resources for Christians and their organization. They're having Bible studies. They're having prayer meetings. They're having small groups. These are people that, none of this is illegal in the business world, as long as it's voluntary.

Sometimes we get this impression that in order to be legal, we have to be totally secular and not allow anything religious into our organization. But that's not the way the laws actually read. They just say you can't force anybody to do anything religious in your organization.

So Christian Employee Resource Groups, I mean, I could just name off a whole list. I don't have it in front of me, so I can't. But everything from Boston Scientific, Medtronic, Target, the IR, I was going to say for Christ's sake. Bless the Lord. How's that?

SKOT WALDRON:

There you go. There you go.

JEFF DORMAN:

Has a Christian Employee Resource Group. It's a very interesting thing, that's happening in today's world, and something that I would like to see companies and Christians build them.

SKOT WALDRON:

That is eyeopening. I had no idea that, that was a movement that was happening. Is that recent? I mean, how long has that been going on?

JEFF DORMAN:

I'm sure, like anything else, it started small and it's growing.

SKOT WALDRON:

Yeah.

JEFF DORMAN:

Whether it's been going on for 10 years or 20, I don't have the answer.

SKOT WALDRON:

Okay. In essence, this book, Breakthrough, could be a companion piece, if these individuals were involved in Sherpa training. Which individuals can and do on their own, as well, if they wanted to.

Having a facilitator, a coach like us is obviously better. Right? We hold people accountable and can run people through it. But having this as a companion piece could even just empower them that much more, within these groups. Right? Is that kind of one of the angles that you're going for here?

JEFF DORMAN:

Right. The other reality is, there are so many teams in the workplace, where they have a budget to be able to spend on something like Sherpa training. They want their employees to do ongoing, continuing education and leadership development and emotional intelligence development, et cetera, et cetera.

So, businesses can use the Sherpa training with anybody and everybody. And then like I said, if there are groups of Christians in that organization, that want to add the devotional content and see how their faith connects to what they're learning about being successful in the workplace, through servant leadership and positive intelligence and such, then you can offer two different things, both related to the Sherpa training. It could exist side by side.

One organization might just say, "We're doing the Sherpa training with our people. For those Christians that are interested, there's a book of available of devotions. We'd encourage you to form groups that might meet for lunch every couple of weeks, and talk about, how do the devotionals impact what our company is doing as we're raising the level of emotional intelligence with the whole organization?" So, there's all kinds of ways it could happen.

SKOT WALDRON:

Great. Great stuff. Great stuff. I'm going to put you a little bit on the spot here. You've got the book in front of you. Is there anything in there that you could share with us, that we could take away with us today, a thought, some kind of teaching, some kind of principle?

I know that GiANT has a lot of them. A lot of our listeners may not know exactly, if there's specific tools that you're talking about. But is there anything in your book, that you could share with us right now, to help us get a little taste of what's involved?

JEFF DORMAN:

Well, let's just take that phrase, liberating means fighting for the highest possible good in the life of those you lead or in the life of someone around you.

It really means fighting for the highest possible good in your spouse's life, in your kids' lives. Fighting for the highest possible good, not only in the sense of someone you might supervise at work, but what about the person next to you, that's at your same level?

What about fighting for the highest possible good for your supervisor? What about fighting for the highest possible good for your vendors and the relationships that you have with those important people to your business?

What about fighting for the highest possible good for your customers and giving the best possible customer service, so that they're going out, telling all their friends what an amazing organization this is, how they were so well to taken care of? It was just great.

I won't mention any names, but I had three different experiences with customer service in the past month.

One of them, I spent three hours online and on the telephone, trying to talk to people, trying to whatever, whatever and still ended up, then they didn't solve my problem.

I'll skip the second one. That was only about an hour, hour and a half. And the third one said, "Sure. All you need is this and this and this. And here, I'll stay online while you get it set up. We'll make sure that you're running well."

I walked away and I said, "Oh, thank you, that somebody out there finally gave me the help I was looking for." I literally was trying three sources to get the help with one thing, that I needed to get set up.

SKOT WALDRON:

Coming from the design and brand strategy world, I look at that and I go, that is creating a positive brand impression for that company, for you to be able to have that experience.

You had bad experiences before, which is leaving a bad taste in your mouth, which is probably-

JEFF DORMAN:

They're different companies.

SKOT WALDRON:

Which is going to cause you to go to the barbecue this weekend and say, "Oh, this one company, oh boy," and talk poorly about them.

JEFF DORMAN:

Exactly.

SKOT WALDRON:

That is their brand image. Now, the last experience you had was a positive one. You'll also talk about that one. "Oh. And then I finally met this one, and then that was great."

Now, I talk about this from a marketing standpoint, but this is where I also create the bridge and say, leaders do the same thing.

Leaders have experiences with their employees, with their team members, their colleagues, where their colleagues go to the barbecue that weekend and say, "Oh, my boss," or, "My workmate," or, "My colleague that I'm working with, is just driving me... They're like this. They dominate the meeting." Right?

JEFF DORMAN:

Right.

SKOT WALDRON:

Or they're saying, "Ah, I love working with Jeff. Jeff is always fighting for me. I feel that. That's awesome." Right?

So, you've got this brand image floating around you all the time. It can be either positive or negative. It's not really what you say. It's what other people are saying about you, when you're not in the room.

JEFF DORMAN:

That's huge.

SKOT WALDRON:

It's really, really important to take control, to be intentional about fighting for the highest possible good of those you lead, you work with, in your family, even yourself.

I love that you brought that up. I think that's really powerful. Thank you, Jeff.

JEFF DORMAN:

You're welcome.

SKOT WALDRON:

Jeff Dorman, I want to know where people can get ahold of this book. We may have a lot of people on this call that are actually involved in Sherpa training, that are doing that at the moment. If you're not involved in Sherpa training, and you're interested in that, where can people find out more about that?

JEFF DORMAN:

Well, they can find out more Sherpa training by either contacting you or contacting me. My branding is called Breakthrough CTC. It stands for coaching, training and consulting. So, it's breakthroughctc.com.

The book is called Breakthrough: Unlock Your Potential. The book is only available two places. One is on my website, but the other is on Amazon.

In fact, I'm doing the print on demand on Amazon, so that the people in Europe and in other places of the world can actually have it printed where they are. They don't have to pay for shipping from the United States to Australia, for example. So, that's why I chose Amazon as the provider for this one.

SKOT WALDRON:

Very cool. I think that this is smart move, Jeff. I mean, I didn't think about doing this. I mean, GiANT provides a lot of great resources and supplemental materials, but this piece is something that they don't provide.

That faith-based angle, companion piece to the Sherpa training is just really smart. So, congratulations on that.

I am probably going to ask you about that in the future, because I have some prospects that may get some great value out of that. So appreciate you, Jeff. Thanks for being on the show, man.

People want to get in touch with you to either speak at an event or whatnot, they just go to your website, or is there other places to connect with you?

JEFF DORMAN:

That's the easiest place to go, breakthroughctt.com. They can get ahold of me there. I'm based out of Minneapolis, but I Zoom all over the world. I've had clients as far east as Pennsylvania, as far west as Oregon, as far as south as Texas and up into Canada.

All of us, in today's world, can connect with each other on a pretty easy basis.

SKOT WALDRON:

Well said. All right, Jeff, thank you, sir. Appreciate you being on the show.

JEFF DORMAN:

Thank you, Scott. Have a great day.

SKOT WALDRON:

Fighting for the highest possible good of those you lead, very important principle because we don't only lead others. We lead ourselves. We lead our families. We lead our teams. We lead our organizations. We also are leaders in our communities.

How can we fight for the highest possible good of all of those individuals? It is a simple concept, but it's not easy to carry out all the time. Why is that? Because we have tendencies, and Jeff illustrated some of those tendencies.

I love his thirds model. I haven't really heard that before. So, a third of those tendencies that make us really successful, that help us grow and progress and overcome.

Another third that are just kind of neutral tendencies. They don't really hurt anything. They're just there.

And then the third are those cancerous tendencies. Those ones that create toxicity in ourselves or in our environments, in our relationships, in our teams. Those are the things that can hold us back.

It's up to us to learn about those tendencies, because those tendencies don't go away. Learn about those tendencies. Learn how to grow and progress despite those, but learn how to work through those tendencies.

Learn how to behave in a way that empowers us, creates opportunity for us, unlocks us. That is the idea.

I am grateful for Jeff sharing his insights with us today. It was fun having another GiANT colleague on this show. If y'all want to find out more about him, go to his website, breakthroughctc.com.

If you want to find out more about me, you can go to ScottWaldron.com. I have some stuff there about me speaking. I have some stuff there about the show. I have some stuff about what I do, as far as coaching's concerned.

If you want to link in with me, please do that too. I would love to link in with you. Like, subscribe, comment on the YouTube channel. I'm looking to build an audience there. Would love your feedback on the shows. Thank you everybody for being here, on another episode of Unlocked. We'll see you next time.

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